T&Cs

---

Standard Reservations:

Deposit Policy

As a small, newly established business, we strive to provide a memorable dining experience for every guest. Unfortunately, late cancellations and no-shows often prevent others from enjoying a table with us.

To help us serve our community and manage demand, we kindly ask for a deposit for all tables over the size of 6 guests to secure your booking. This deposit will be refunded for attending diners who order and eat during their visit. However, you will lose your deposit for any no-shows or cancellations made within the late cancellation period.

If your plans change, please let us know as early as possible so we can offer your table to another guest. Thank you for your understanding and support—it truly makes a difference.

We look forward to welcoming you soon!

• Your table will be held for 15 minutes from the booking time. We cannot guarantee your table after this time.
• To cancel your booking either use the link in the confirmation or reminder email or give us a call on 01460 234476.

*Deposit amounts may change according to events such as Christmas Eve & New Years Eve which are in high demand.

Private Event Hire:

We will take card details at the time of booking and hold these securely. A link will be sent to collect these details via our booking system. If these are not filled in within 24hrs of the booking being made it will be deleted automatically and you will need to rebook.

- A deposit of £10 per person will be required on booking.

- If the whole booking is cancelled within 2 weeks of the booking a charge of £25 per person will be charged to the card on file. If a deposit has been paid, this will be deducted from the final amount.

- Any reductions in the number of guests within 1 week of the booking will result in a £25 fee per reduced guest. This will be charged to the card on file.

- We will charge your card without prior warning.

Filling out the card details confirms you have read and accepted the terms and conditions of booking.

Cake Policy:

At Candlelight Inn, the safety and well-being of our guests is our top priority. For this reason, we have a strict allergen procedure in place that prohibits outside food, including cakes, from being brought into our restaurant unless they are one of our approved suppliers.

We understand that you may wish to celebrate a special occasion with a cake or special dessert and so to assist we can provide a cake or special dessert with at least one week notice at a minimum fee of £25.

Please contact our team in advance to discuss what options we have available and how we can help you make your celebration memorable.

Thank you for your understanding and cooperation in keeping our restaurant safe and inclusive for all our guests. We look forward to seeing you at the Candlelight.